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Our phone repair and protection solutions help you stay connected to family, friends and business associates. We offer comprehensive service, repair and replacement coverage that can reduce or eliminate per-incident service fees for fixing or replacing your damaged, lost or stolen phone. Visit one of our Phone Repair Centers for service today.

Fees for in-store repair services vary depending on your device, and which protection program your device is enrolled in. The chart below covers most repair scenarios.
 
Repairs and replacements due to non-physical damage issues such as mechanical or electrical failures not covered by the manufacturer's warranty, routine maintenance, and failure from normal wear and tear.
Type of Coverage Cost per service
Total Equipment Protection $0 In-store service
Equipment Service & Repair Program $0 In-store service
Equipment Replacement Program $99 for Phones or Mobile Boradband Card
$119 for PDA Smartphones
No Coverage $99 for Phones or Mobile Broadband Cards
$119 for PDA Smartphones
Repairs and replacements due to damage such as cracked or broken housings, cracked or separated hinges, cracked or bleeding screens, cracked or broken lenses, and broken or bent ports or pins.
Type of Coverage Cost per service
Total Equipment Protection $50 or $100 non-refundable deductible per approved claim depending on the device
Equipment Service & Repair Program $99 for Phones, Mobile Broadband Cards
$119 for PDA Smartphones
Equipment Replacement Program $50 or $100 non-refundable deductible per approved claim depending on the device
No Coverage $99 for Phones, Mobile Broadband Cards
$119 for PDA Smartphones
Replacements due to damage such as liquid damage, damage beyond repair, loss or theft.
Type of Coverage Cost per service
Total Equipment Protection $50 or $100 non-refundable deductible per approved claim depending on the device
Equipment Service & Repair Program Full retail price, or applicable upgrade price
Equipment Replacement Program $50 or $100 non-refundable deductible per approved claim depending on the device
No Coverage Full retail price, or applicable upgrade price
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